Shipping Policy
Your Petbuddy (“we” and “us”) is the operator of (https://yourpetbuddy.in/) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days
3.2 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order.
3.3 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
3.4 Product Out Of Stock
If products are out of stock, we will wait for them to be available before dispatching your order. And in case of unavailability, amount will be refunded.
4. Customer service
If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, telephone, or mail at:
+91 -9811560097